Terms of Service
Last updated: December 26, 2025
Lingova
4-12-3 Ginza, Chuo-ku, Tokyo 104-0061
Introduction and Acceptance
Welcome to Lingova. These Terms of Service govern your access to and use of our website, educational services, and related offerings. By accessing or using our services, you agree to be bound by these terms.
If you do not agree with any part of these terms, you should not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.
Please read these terms carefully before using our services. If you have questions about these terms, contact us using the information provided at the end of this document.
Service Description and Scope
Lingova provides English language education services through various programs, including business communication courses, conversation fluency training, and academic writing instruction. Our services include:
Structured English language courses and programs
Access to educational materials and resources
Instruction from qualified native-speaking teachers
Website access for information and course enrollment
Communication and support services
Acceptable Use Policy
When using our services, you agree to the following acceptable use guidelines:
You May:
- Access and use our services for lawful educational purposes
- Communicate respectfully with instructors and fellow students
- Provide accurate information during registration and enrollment
- Use educational materials for personal learning and development
- Participate actively in courses for which you are enrolled
You May Not:
- Share your account credentials with others or allow unauthorized access
- Reproduce, distribute, or sell our educational materials without permission
- Disrupt classes or create a hostile learning environment for others
- Use our services for any illegal, harmful, or fraudulent activities
- Attempt to gain unauthorized access to our systems or networks
- Harass, threaten, or abuse instructors, staff, or other students
- Submit false or misleading information during registration
- Use automated systems to access our services without authorization
Enrollment and Registration
Eligibility Requirements
To enroll in our courses, you must be at least 18 years of age or have parental consent if you are a minor. You must provide accurate and complete information during the registration process and maintain the accuracy of this information throughout your enrollment.
Account Responsibility
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any security breach.
Course Placement
We may assess your English proficiency level to recommend appropriate courses. While we strive to place students in suitable programs, we cannot guarantee that every course will perfectly match your expectations or learning pace.
Payment Terms and Fees
Course Fees
Course fees are specified during the enrollment process and must be paid according to the payment schedule agreed upon at registration. All fees are in Japanese Yen unless otherwise specified.
Payment Methods
We accept various payment methods as indicated during enrollment. You are responsible for ensuring sufficient funds are available and for any bank or transaction fees associated with your payment.
Late Payments
Late payments may result in suspension of access to courses until payment is received. We reserve the right to charge late fees or interest on overdue amounts as permitted by law.
Refund Policy
Refund requests must be submitted in writing and will be evaluated on a case-by-case basis according to our refund policy. Refunds, if approved, will be processed within 30 business days and returned via the original payment method.
Service Availability and Modifications
Service Uptime and Maintenance
While we strive to provide uninterrupted access to our services, we do not guarantee that our website or services will be available at all times. We may perform scheduled maintenance or experience unexpected downtime, during which services may be temporarily unavailable.
Course Scheduling
We make every effort to maintain published course schedules, but we reserve the right to modify class times, instructors, or course content when necessary. We will notify enrolled students of significant changes as soon as reasonably possible.
Service Modifications
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
Geographic Restrictions
Our services are primarily designed for students in the Tokyo metropolitan area. While our website may be accessible from other locations, we make no representation that our services are appropriate or available for use in all geographic locations.
Intellectual Property Rights
Our Content
All content on our website and in our courses, including but not limited to text, graphics, logos, images, audio, video, software, and educational materials, is the property of Lingova or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our educational materials solely for your personal educational purposes while enrolled in our courses. This license automatically terminates when your enrollment ends.
Prohibited Uses
You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works from, or commercially exploit any of our content without our express written permission.
Student Work
You retain ownership of any original work you create as part of your coursework. However, by submitting work for evaluation or sharing it in class discussions, you grant us a limited license to use it for educational and assessment purposes.
Account Suspension and Termination
Grounds for Suspension
We may suspend or terminate your access to our services if you violate these Terms of Service, fail to pay required fees, engage in disruptive behavior, or use our services in a manner that harms or could harm Lingova, our instructors, or other students.
Termination by You
You may discontinue using our services at any time by notifying us in writing. Any fees paid for courses in progress are generally non-refundable unless otherwise specified in our refund policy.
Effect of Termination
Upon termination, your right to access and use our services will immediately cease. Provisions of these terms that by their nature should survive termination will remain in effect, including intellectual property rights, disclaimers, and limitations of liability.
Privacy and Data Protection
Your use of our services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in the Privacy Policy.
We encourage you to review our Privacy Policy to understand how your information is handled.
Communication Preferences
By using our services, you consent to receive communications from us via email, phone, or other methods regarding your courses, account, and our services. You may opt out of promotional communications at any time, but you cannot opt out of essential service-related communications.
Updates to Terms
We reserve the right to modify these Terms of Service at any time. When we make material changes, we will update the "Last updated" date at the top of this document and notify you through our website or by email.
Your continued use of our services after changes take effect constitutes your acceptance of the modified terms. If you do not agree with the changes, you should discontinue using our services.
Governing Law and Jurisdiction
These Terms of Service are governed by the laws of Japan. Any disputes arising from or relating to these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.
Contact Information
If you have questions about these Terms of Service or need to contact us regarding your account or services, please reach out:
Lingova
4-12-3 Ginza, Chuo-ku, Tokyo 104-0061
Phone: +81 3-3545-2871
Email: info@domain.com
We will respond to inquiries within 2 business days.